Careers

Responsibilities:

• Greet patients warmly and provide a welcoming atmosphere in person and over the phone.
• Schedule patient appointments, manage the appointment calendar, and follow up on appointment reminders.
• Assist with patient intake processes, including collecting and updating patient information.
• Handle billing, insurance verification, and processing payments.
• Maintain organized patient records and ensure accuracy in documentation.
• Assist clinicians with therapies, exercises, or other procedures as needed.
• Keep the clinic areas tidy and ensure a comfortable environment for patients.
• Respond to inquiries and provide information about services offered.
• Collaborate with the healthcare team to ensure efficient clinic operations.

Requirements:

• High school diploma or equivalent; additional certification or coursework in healthcare administration is a plus.
• Prior experience in a medical or chiropractic office setting preferred.
• Proficiency in computer systems and software for scheduling, billing, and maintaining records.
• Excellent interpersonal and communication skills for interacting with patients and colleagues.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Empathy and a customer service-oriented approach to patient care.

Preferred Qualifications:

• Experience with medical terminology, procedures, or electronic health records systems including but not limited to ChiroTouch and Office Ally.
• Knowledge of insurance processes and billing in a healthcare setting.
• CPR certification or willingness to obtain certification.

Benefits:

• Competitive compensation.
• Opportunities for growth and professional development.
• Positive and collaborative work environment.

Become an integral part of our team, supporting patient care and contributing to the success of our practices!